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Group Products
Group bookings remain an important segment of the Japan travel market. INFINI offers a range of products that are optimally suited to help you fully realize your sales potential in this market segment. Our group products are popular with full service carriers and low-cost carriers alike, especially our bestselling, Japan-specific “Multi-Access” solution. Click on the tabs below to find out more.
Group Claim
Features
INFINI Group Claim is a functionality that enables designated travel agents to claim group PNRs that you created in your host system for servicing.
Benefits
INFINI Group Claim
- Decreases your workload by enabling you to conveniently pass ownership of group PNRs to our partner travel agents, so that these agents can modify PNRs or handle ticketing by themselves
- Saves you time and workload involved in editing or updating PNRs and handling SSRs, while allowing you to retain complete control over your inventory through block control
- Synchronizes the group PNRs via teletype messaging, so that they are automatically updated in your host system.
Group Request
Features
INFINI Group Request is a functionality that enables our partner travel agents to create group PNRs and send them to your inventory system to request confirmation. This is the product for you if you manage group bookings through your inventory control system and do not need to create group PNRs in your host system to implement block control.
Benefits
INFINI Group Request
- Enables you to save resources and man-hours because there is no need for you to create PNRs, and guarantees you smooth and effortless inventory control processes
- Synchronizes the group PNRs via teletype messaging, so that they are automatically updated in your host system.
Multi-Access
Features
INFINI Multi-Access is a Japan-specific product and is our best-selling group product, popular with our partner airlines and travel agents alike. This product creates a single-PNR environment by allowing our partner travel agencies to access your host system, enabling you to pass on the record locators of group PNRs directly to the agent and ensuring that the inventory displayed to our partner travel agencies is always up-to-date.
Two versions of INFINI Multi-Access are available: “Airline Creation” and “Agent Creation”. The Airline Creation Option allows you to create the initial group PNR before sending it to our partner travel agencies for servicing, giving you greater control over your inventory. The Agent Creation option additionally allows you to authorise INFINI partner travel agents to create group PNRs directly inside your host system, pending confirmation from your host system, saving you workload and internal resources required for the creation of group PNRs. This access to your host system can be granted selectively to travel agencies of your choosing and any entries made are always subject to confirmation from your host system.
INFINI Multi-Access works by enabling our partner travel agents to create a passive PNR in the INFINI system to enable them to issue tickets from the passive segment. To use INFINI Multi-Access, you will need to enable passive ticket number notifications in your host system. Please contact our friendly Airline Marketing staff for more details.
Benefits
- INFINI Multi-Access creates a single-PNR environment, thus permitting messages in the “remarks” section to be displayed and facilitating your smooth communication with our partner travel agents.
- Due to the single-PNR environment, our partner travel agents get the most accurate and reliable information and your inventory is always displayed correctly, making this the preferred group handling product among our partner travel agencies. INFINI Multi-Access therefore has the potential to substantially expand the reach of your distribution for your group inventory.
- INFINI Multi-Access Airline Creation ensures that there is no PNR mismatch, thus saving you workload and resources while allowing you to retain complete control over your inventory.
- INFINI Multi-Access Agent Creation saves you time and workload, because our partner travel agents will create group PNRs directly in your host system, subject to your prior approval and final confirmation by your host system.